How do I know if you have service in my area?
Click on
Service
Area
at the main menu at any time for our current service area.
How will it work if I have insurance?
We handle all the paper work billing your insurance company directly. All you pay is your deductible (if applicable).
We are members of most auto glass networks including LYNX and Safelite and have
electronic communication directly to them. One call to us and we can contact
your insurance company, take care of all the paperwork necessary and get your
vehicle back on the road with professionally installed glass.
Does my Insurance rates
go up if I use my insurance?
No, using
comprehensive insurance is like using
medical insurance. It covers acts of
nature, which includes rocks and debris
coming from the road, vandalism, things
that could damage your vehicle without a
collision. So no in most all cases this
type of claim does not affect your
rates.
How long will this take?
It depends on the vehicle... some common types may be in stock and can be
installed same day, but usually next day service if your order is placed before
3:00 pm. Certain times of the year volume is high and appointments may
have to be scheduled within two or more business days. We will strive to keep
enough staff to keep your business going by being available next day in most
cases.
Can my windshield be repaired?
Stone chips can be repaired if they are no larger than
say a quarter in size. They should be repaired as soon as possible because the damage could
spread, creating a side to side crack, which would require complete windshield replacement. The longer you let the damage remain unfixed, the more dirt and road film will collect in the damaged area
and it will be easier to see where it was repaired because of residue that would
not come out. So call us as soon as you get the chip and we will be there to get
it repaired and get you back on the road! The repair process usually takes less than 30 minutes
and is covered by many comprehensive policies with no cost to you! Call us today
and we will contact your insurance company to see if you are covered for this
procedure and get your windshield fixed before you know it!
Will the auto glass be the same quality as I have in my car right now?
The auto glass we install will meet or exceed original mfg specifications.
We use many brands of glass including
Pilkington, PPG, Carlite, Mopar, Guardian & LOF.
What is your guarantee?
We guarantee our auto glass
100% against any installation
problems for as long as you own your vehicle. (Pre-existing rust or body damage void this guarantee, US residents only)
How do I know if the job is done right?
If a windshield is not properly installed or not bonded with proper adhesives it can come out during a collision and cause serious injury. It can also lead to air whistles and water leaks. You should find an experienced installer who is properly trained to professionally install your windshield. With over 15 years experience JJC
Auto Glass takes the time to do the job
right the first time, so you'll avoid
problems down the road. A quality
windshield installation usually takes
between 45 - 90 minutes and involves multiple steps. You can rest assured that we put every effort into quality because your safety depends on it.
What type of glass is in my car?
Windshields are made from a lamination process. A windshield actually consists of two pieces of glass, bonded together by a vinyl interlayer. This vinyl layer
helps keep the windshield in place during an accident and even cushions your head during impact
(although not your softest cushion). If a windshield breaks during impact, the broken pieces will generally adhere to the plastic lining. Side and
back glass windows are made with tempered glass, which is produced by heating the glass and then rapidly cooling it. This results in the outside surfaces of the glass becoming harder than the center of glass and
it is stronger than regular glass of the same thickness. If broken, tempered glass will break-up into very small pieces.
